Shopping & Shipping Information
Why should I buy from you from your store?
we are committed to delivering products that meet the highest standards of quality. Our attention to detail and dedication to craftmanship ensure that you receive not just a product, but an exceptional experience.
Our passion for innovation, constantly seeking ways to enhance our offerings and provide you with the best value. Our products are designed to not only meet your needs but to inspire and elevate your lifestyle.
Why should I make you one of my favourite brands?
when you choose us, you're not just choosing a product; you're joining a community. We actively engage with our customers and give back through various initiatives, fostering a sense of belonging and shared values.
By choosing us, you're not just making a purchase; you're forming a partnership built on trust, quality, and shared aspirations. We would be honored to be one of your favorite brands and look forward to serving you!
Do you have any discounts available?
Yes, we provide a 20% discount for purchases of five items or more from our online store.
How can I receive an offer for bulk purchases?
Please send us an email at literatiglitterati.co@gmail.com with the subject line 'Bulk offer' for further assistance.
How long does it take to process orders?
Order processing typically takes between 3 to 14 working days.
Where do you ship to?
We offer worldwide shipping and delivery services.
What is the cost of shipping?
Shipping cost is estimated at checkout based on your location and the size order.
What should I do if my order does not arrive within the estimated delivery date?
First, verify that your delivery address is correct. If there are unexpected delays, we request a waiting time of 48 hours. For further assistance, please contact support team.
What should I do if I receive a damaged or broken item?
If you receive a damaged item, please contact our customer support team immediately for assistance, and refer to our Return/Replace policy page.
Who bears the shipping cost for returns?
Our company covers the shipping cost for returns of damaged or wrong item.
Payment & Account Information
What payment methods do you accept?
We accept payment through our secure payment gateway as well as bank details provided on the website.
What should I do if my payment is not accepted?
If your payment is not accepted, please contact our customer support team for assistance and information on additional payment option
Can I cancel an accidentally made order?
Yes, you may cancel your order within 24 hours of placement. please contact our support service to cancel and request a change of order or refund. For more information, refer to our Return/Replace Policy page.
How do I access my account?
To access your account, kindly locate and click the 'sign up/sign in button.
How can I change my delivery address?
You can easily update your delivery address by logging into your account and editing your contact information.
How safe is the information I share on this site?
Our online store is secured with SSL certificate, ensuring that the information you provide is encrypted and kept confidential, away from third-party access.